Apply Continuous Process Improvement Techniques



MF-COM-102E-1

Code: CPIT

Duration: 15 Hours


Synopsis:

This module is developed to enable learners to acquire knowledge and skills to identify and apply improvement techniques and how to carry out and follow-through the improvement activities.

Course Objective:

On completion of this module, learners will be able to apply continuous process improvement techniques and be able to put it into practice at their workplaces.

Course Outline:

The knowledge and skills covered in this module include:

Skills:

  • Identify improvement opportunities
  • Carry out continuous improvement activities
  • Follow-through the improvement activities

Knowledge:

  • Purpose of continuous improvement work team
  • Types of improvement goals
  • Types of continuous process improvement techniques
  • Types of communication modes
  • Roles and responsibilities of team members
  • Types of resources
  • Procedures for making action plans
  • Use of oral communication skills
  • Types of performance indicators
  • Procedures for obtaining approval to carry out improvement activities
  • Procedures for taking corrective action against implementation issues
  • Methods to track and measure progress of improvement activities
  • Procedures for taking corrective action against an un-met goal
  • Procedures for reporting and recording the improvement activity outcomes

For Whom:

Suitable for operational level.

Entry Requirements:

Participants are assumed to:

  • Have a basic knowledge of the Singapore Workplace Safety and Health requirements;
  • Be able to follow written and oral work instructions;
  • Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System (ESS) level 3 and above;
  • Be able to read and write English at a proficiency level equivalent to ESS level 3 and above;
  • Be able to manipulate numbers at a proficiency level equivalent to ESS level 3 and above.

Training Medium:

This module is conducted in English.

Training Methodology:

This module is delivered through lectures, group activities and demonstration.

Assessment Methodology:

Practical and oral/written assessments are conducted at the end of the training module.

Certification:

An individual who completes a module will be awarded a Statement of Attainment (SOA). If an individual completes the required number of modules at the various levels, he/she will be awarded a WSQ Qualification.


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