Code: SQP
Duration: 16 Hours
Synopsis:
This module is developed to enable learners to acquire knowledge and skills in quality procedures and supervise quality control teams at the work place. It is a systematic approach that workers can use to make incremental and breakthrough improvements in processes that produce products and services for customers.
Course Objective:
On completion of this module, learners will be able to participate and supervise quality processes and be able to put it into practice at the workplaces.
Course Outline:
The knowledge and skills covered in this module include:
Skills:
- Plan daily quality control activities
- Facilitate & control process quality
- Maintain process quality
Knowledge:
- Workplace based quality practices and procedures
- Importance of workplace communication procedures and practices
- Quality specification and tolerances within work or product specifications
- Types of quality data, statistic collection tools and methodology
- Types of workplace tools, equipment, machines, processes and operating procedures
- The importance of organisational procedures related to quality
- Workplace communication processes within the quality framework
- Identifying safety hazards
- Types of workplace communication techniques
- Relevant industry codes of practices
- Non-conformities in the workplace and the quality systems
- Development strategy for self and team members
For Whom:
Suitable for Line or Team Leaders, Technicians, Supervisors and Engineers.
Entry Requirements:
Participants are assumed to:
- Have completed ‘O’ Level or equivalent; or
- Have the ability of:
- Basic knowledge of the Singapore Workplace Safety and Health requirements;
- Follow written and oral work instructions;
- Listen, read and write English at a proficiency level equivalent to the Employability Skills System (ESS) level 5;
- Manipulate numbers at a proficiency level equivalent to Employability Skills System (ESS) level 5.
Essential Requirement:
Participants are required to bring their personal laptop for the work assignment.
Training Medium:
This module is conducted in English.
Training Methodology:
This module is delivered through e-learning, lectures, group activities and demonstration.
Assessment Methodology:
The assessment is conducted through oral/written assessment, work assignment and presentation.
Certification:
An individual who completes a module will be awarded a Statement of Attainment (SOA).